Cyber Security for Small Businesses in 2023

Cyber Security for Small Businesses¬†   We all know running a small business is a 24/7 job. You’re juggling employees, customers, and day-to-day operations. But there’s one thing you can’t afford to overlook: Cyber Security. Why Is Cyber Security Important? Protect Your Money: Cyber-attacks can directly steal money from your accounts. Guard Your Reputation: A data breach can severely damage … Read More

Buying Field Service Management Software

Buying Field Service Management Software ~ Buying Field Service Management Software for your business can be tricky. Just understanding the different choices between the functionality of what’s on offer, plus whether you go for a Commercial Off-The-Shelf (COTS) solution or a Bespoke Build, can be a challenging consideration for most business owners. Here’s a guide that might help: Why Invest … Read More

Software for Small Businesses Explained

Software for Small Businesses: Navigating the Alphabet Soup: FSM, CAFM, CRM, JMS, COTS and WMS Unveiled   Working with many different types of businesses over the years, the two consistent questions of every conversation are “What is the best software for my business?” and of course, “How much does it cost?” So, with these questions in mind, we decided to … Read More

SaaS an Easy Guide

SaaS an Easy Guide:   SaaS is short for Software as a Service, it’s a way of delivering software products via the Internet, rather than installing them on individual computers or internally managed Servers. Essentially, you access the software through a web browser, also known as a web application or web app, using a Desktop or Laptop computer. Access is … Read More

Asset Management

Asset Management ~ Efficient budget management requires a critical approach to asset management. Smart maintenance is a modern approach that utilises technology to monitor, analyse, and manage the upkeep of your equipment. It allows the machinery to alert you before it breaks down so that you can fix it before it causes a costly halt in your operations. This approach … Read More

CAFM System Designed for Small Businesses

CAFM for Service Providers:   CAFM system; the acronym stands for “Computer-Aided Facility Management.” It’s a software system designed to help businesses manage their facilities, assets, and maintenance activities. Here’s a simple breakdown for business owners who might be considering a CAFM system to help manage their service delivery, and would like a non-techie overview: We start with – What … Read More

How Much Does Job Management Software Cost?

How Much Does Job Management Software Cost?   How much does Job Management Software cost? When it comes to managing field service operations, many businesses still rely on traditional whiteboard and spreadsheet methods. As these methods of managing jobs have always been how the business has driven the workload, it might seem that these methods are free! However, the truth … Read More

Job Management Software for Tradesmen

Job Management Software for Tradesmen:   Tradespeople today are often faced with many tasks and paperwork, making it seem like keeping up with schedules is a never-ending job. However, utilising job management software can be a game changer for managing risk assessments, planned and reactive jobs, clients, and estimates. At New Targets, we specialise in creating job management software tailored … Read More

Workforce Management Software: The Pros & Cons

Workforce Management Software: The Pros & Cons   This article looks at some simple pros and cons if you are considering a move towards using Workforce Management Software. The primary function of workforce management software is to facilitate easy interaction and tracking of live and upcoming jobs between the Office and Field Engineers. In an ever-competitive business landscape, efficiency and … Read More

What is a CRM System

What is a CRM System and Why Use Them?   I’m sure you’ve probably come across the term CRM system before. Do you know what it actually stands for, and how businesses utilise it? Well, CRM stands for Customer Relationship Management. It’s basically a technology-driven system or software that helps businesses effectively manage their interactions, with both existing customers and … Read More