10 Reasons for using FM Software
All of our FM Software systems are designed and build for our customers’ needs, NOT one size fits all!
The 10 reasons listed below might not be your top 10! – That’s no problem, we are more than happy to create your own hit parade!
Facilities Management Software for Small Business
- Allocate jobs to Field Operatives handheld devices (mobile phones, tablets, etc…)
- Building your own Electronic Job Sheets, with all relevant details automatically included from the system.
- Upload to the system key pictures, PDFs, plus many other attachments to the client’s records.
- Condition Reports & Quotations – Advice for customers of upcoming or immediate action required with price guidelines.
- Program Reactive and Planned jobs, linked to specific assets, buildings, or outside areas.
- Dashboard & Reports – Each user can have their own dashboard, dependent on access level. Design your top 5 reports.
- Electronic Whiteboard of the day’s active jobs & who’s dealing
- SMS and Email Reminders can be included in the system design, ensuring you never miss a job!
- A Client Portal can be incorporated into the design.
- Man Down or Lone Worker function
Great facility management software (FM Software) provides a platform that enables businesses to manage the operations and maintenance of their commercial and residential activities. These systems are sometimes known as computer-aided facility management systems (CAFM systems).
Facilities Management Software (FM Software) brings a real laser light focus to Customer Service. Having a great system can change your business in so many ways. It provides a much clearer way to track PPM and manage your customers’ building maintenance requirements. Real-time information and field management has never been so easy!
The development of the Job management systems was with the aid of FM companies to create a great system to completely manage service delivery and trackability of PPM and Reactive maintenance, all managed from the office.
What would be included in your top 10 – feedback is most welcome.
No 1/10 – Job Scheduling
Job Sheets on your tablet or phone. Complete the job and the corresponding worksheet. Options to have a sign-off or simply press the complete button and have the information in the office in seconds.
No 2/10 – Electronic Job Sheets
Consider the time and money made on calls to the field, just to say “we have a new job!” Allocating a job to the right-field operative in the best place to manage the new job is simple, just a press of a button!
No 3/10 – Uploading Images & Files
Making sure you have the evidence to show the customer the extent of the damage. Taking photos on your handhelds and then transferring them in an instance to the Office, great Customer Service.
No 4/10 – Images to Worksheets or Quotes
Add images to your condition report. Send directly to the customer or create a quotation to rectify the situation. FM Software can be Tailor-made to your business. Be more professional, win more quotes!
No 5/10 – Planned & Reactive Jobs
Manage your planned jobs via the system with the help of reminders and automatic diary entry, save time and money. Reactive jobs can come into the business and be passed to the field easily, and to a designated handheld.
No 6/10 – Customised Dashboard
Design a Dashboard – depending on your level of access to the system, you can have the headline data appear on your dashboard. being on top of the key events will make you better at what you do.
No 7/10 – Electronic Whiteboard
Having an Electronic Whiteboard displayed in the office is a powerful reminder to the team regarding job volumes, completed and those jobs not completed at that time.
No 8/10 – SMS & Email Reminders
Task reminders can be set up in many ways. Options to send SMS or Emails work well. They can alert you to upcoming events, completed jobs, or jobs that have been missed.
No 9/10 – Client Portal
Many advantages including cost savings can come from having clients access information on your system. Reduction in inbound phone calls, the office spending time doing more profitable activities.
No 10/10 – Lone Worker & Man Down
Whilst there are many more, shall we say elegant Lone Worker systems on the market. Having a system that is integrated with your management system provides excellent value at very little cost.