Job Tracking for Small Businesses & Mobile Workers
Are you still using traditional methods such as spreadsheets and whiteboards to manage your jobs? It might be time to upgrade to a more efficient and effective way to stay ahead in today’s fast-paced world.
With the same number of employees, you can do more jobs each day. Plus, have a better insight into the progress of each job for your clients. Our job tracking system can enhance your field team’s daily job completions.
Book an Online DemoWhy Use Job Tracking Software?
Job tracking software can improve management efficiency, boost productivity, and enhance customer satisfaction in field service.
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Custom-designed software is superior to generic off-the-shelf solutions, as it can meet your business’s specific needs. It streamlines operations and enhances overall performance by providing real-time job visibility, improving efficiency, and fostering better customer communication.
All field service management companies should consider investing in a custom job tracking system, as it can provide them a competitive edge..
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Job Tracking Advantages
Effective job tracking is essential for successful field service management in today’s fast-paced business environment. It allows companies to handle a large volume of jobs and tasks smoothly, leading to improved efficiency, enhanced customer communication, and greater visibility of job statuses.
While spreadsheets and whiteboards were helpful in the past, they are no longer sufficient to meet today’s evolving demands. To stay competitive, businesses should consider implementing a custom-designed job tracking software solution rather than relying on Commercial-Off-The-Shelf (COTS) options..
Owning a job tracking system offers various benefits. Our system enables multiple logins simultaneously, and all users can access job information anytime. Clients can also view updates and job statuses, add or update instructions, and provide order numbers or VOs. The system measures progress and job volumes, and job sheets are uploaded instantly upon completion for review by the office team.
Job Tracking Software
Improved Job Visibility and Prioritisation
Not having a dedicated job management system can lead to difficulties keeping track of work orders, especially for prioritisation and fluctuating volumes. Manual job logging or using spreadsheets can limit operations and cause issues with sharing information, potentially leading to overlooked or missed jobs.
A custom-designed job tracking system addresses these challenges by providing a clear view of job statuses, facilitating efficient prioritisation, and ensuring that no job falls through the cracks.
Streamlined Field Service Management
A custom-designed job tracking system enables easy addition of new jobs, calendar viewing, work prioritisation, and building job schedules. Electronic job sheets are created, reviewed, and stored on the system, streamlining field service management.
Additionally, businesses can efficiently manage field teams, assign work, and overall organisational tasks, all within the same system.
Business Value and Customer Satisfaction
Understanding business processes before designing a job tracking system can increase jobs completed daily, meeting or exceeding customer expectations. Positive responses to customer requests create real business value, and knowing what adds value is essential for business success.
By embracing a custom-designed solution, businesses can tailor the system to suit their unique processes, ultimately delivering exceptional service and ensuring customer satisfaction.