Leadership

Leadership in Challenging Times ~ Ernest Shackleton was a prominent British explorer best known for his expeditions to the Antarctic in the early 20th century. Many in the business world have studied and admired Shackleton’s leadership during times of extreme adversity. Here are some lessons modern businesses can draw from Shackleton’s exploits: Adaptability: Be ready to change plans when external … Read More

Job Tracking Software

 Job Tracking Software? ~ Why change from paper to digital Job Tracking Software? Many business owners ask the same question regarding the benefits of job-tracking software and its ability to enhance current operational practices. Questions Often Asked… Traditionally, field service management involves a dedicated office team coordinating tasks using spreadsheets, paper and whiteboards. The team communicates with field workers via … Read More

Sisyphean Tasks in Business

Sisyphean Tasks in Business ~ The myth of Sisyphus can be seen as a metaphor in the modern business context, especially when considering tasks, goals, the nature of work, and streamlining operations. Here’s how it could relate: Mythological Figure: Sisyphus was the King of Ephyra (now known as Corinth). Known For: He’s famously known for his punishment in the Greek … Read More

Buridan’s Donkey

Buridan’s Donkey & Businesses ~ Buridan’s Donkey, also known as Buridan’s Ass, is a philosophical paradox that illustrates the concept of rational decision-making. In this scenario: A Donkey is Equally Hungry and Thirsty. The Donkey is placed precisely midway between a stack of Hay and a Bucket of Water. The paradox arises from the assumption that the donkey will make … Read More

Job Costing and Job Management Software

Job Costing and Job Management Software Boost Profits Job Costing – Not Guess Work! In today’s competitive business landscape, maximising profits while maintaining operational efficiency is the key to success. For small and medium-sized UK businesses managing Planned and Reactive Maintenance with mobile field teams, maintaining an excellent service in line with your quotes or pricing can be tricky. Often, … Read More

10 Reasons to Implement Job Costing

10 Reasons to Implement Job Costing: Job Costing Software Job costing is vital for Field Service Management (FSM) based companies that operate in maintenance, repair, and installation services. These businesses often dispatch Mobile Field teams to various job sites to address customer needs. FSM-based companies, including those in HVAC, Electrical, Plumbing, and Facilities Management, rely on job costing to track … Read More

Software Saves Money

Software Saves Money Replacement Spend NOT Increased Spend This article is about a company that manages its workload and costs more traditionally. We Then Ask the Question… What would happen if you spent the same money differently? Here’s Our Numbers… Eliminates Manual Processes: As a starting point, we calculated the time employees spend manually scheduling work for 5 Operational Field … Read More

Fast Way to Cut Costs

A Fast Way to Cut Costs & Increase Sales ~ Replacing manual tasks with automation is a fast way to cut costs and increase sales revenue in a business. Automation simplifies work, boosts efficiency, and frees up employees to tackle more sales-focused aspects of your business. For example, Customer Service calls, chasing outstanding Estimates or Quotes, and asking clients for … Read More

Cyber Security for Small Businesses in 2023

Cyber Security for Small Businesses    We all know running a small business is a 24/7 job. You’re juggling employees, customers, and day-to-day operations. But there’s one thing you can’t afford to overlook: Cyber Security. Why Is Cyber Security Important? Protect Your Money: Cyber-attacks can directly steal money from your accounts. Guard Your Reputation: A data breach can severely damage … Read More

Buying Field Service Management Software

Buying Field Service Management Software ~ Buying Field Service Management Software for your business can be tricky. Understanding the different choices between the functionality of what’s on offer, plus whether you go for a Commercial Off-The-Shelf (COTS) solution or a Bespoke Build, can be challenging for most business owners. Here’s a guide that might help: Why Invest in Field Service … Read More