1, SIMPLIFIED WORKFORCE SCHEDULING AND RESOURCE ALLOCATION:

Our company’s job scheduling was problematic before New Targets designed the Workforce Management System. Our field service management was a tedious puzzle, constantly changing as new jobs appeared in the business.

It’s a complete office admin nightmare every day how things have changed! We can now organise our scheduling with less admin input and do more daily jobs with the same people. It’s much easier to meet the demand placed on our teams, and the results are fantastic.

It has saved me countless hours and improved resource management, ultimately creating more cash in the business. It also ensures I have the correct number of employees scheduled during peak times, avoiding costly overtime or understaffing.

2. Efficient Time Tracking and Labour Cost Control:

One of my business’s most significant hidden costs was inaccurate time reporting and labour deployment inefficiencies. For example, we returned to the same job unnecessarily because we passed information poorly, so instructions to fix were too vague and did not identify the materials needed for a “first-time fix”.

With the workforce management system transforming our time tracking capabilities, I can monitor employee hours accurately, eliminating any time theft and asking questions regarding unrecorded breaks. This precision translates into substantial payroll savings, ensuring every penny is accounted for.

3. Streamlined Field Service Teams Communication and Collaboration:

Goodbye to communication gaps and misunderstandings! Using the new management software has streamlined communications within my company and has reduced the risk of costly errors. Updates and notifications ensure everyone is on the same page, enhancing collaboration and productivity.

4. Minimising Overtime Expenses:

Regarding overtime claims, we found that costs can quickly spiral out of control if not managed effectively. Having New Targets build us the right job tracking tools for our business, we can confidently predict peak demand periods and staff accordingly. By avoiding excessive overtime, we’ve achieved considerable savings in the field and the office.

5. Enhanced Data-Driven Decision Making:

The Workforce Management System offers crucial insights into our workforce and business performance. With readily available data-driven analytics, we can pinpoint improvement areas, streamline workflows, and make informed decisions that positively affect our bottom line.

The New Targets Workforce System has become our secret weapon for maximising efficiency and savings. The benefits have been undeniable, with streamlined scheduling, accurate time tracking, reduced labour costs, and enhanced communication.

Suppose you want to streamline your business processes and achieve significant cost savings. In that case, I wholeheartedly recommend investing in the New Targets Workforce Management solution for your office management and field operations.

Prepare to witness your business thrive like never before, all while keeping your costs in check and maximising your profits. It’s the ultimate solution for success!

Aaron – Tower BM